Terms & Conditions

1. Company Role

Sun Pyramids Travel acts as a travel design and coordination company.

We:

• Design itineraries
• Coordinate transportation
• Reserve accommodations
• Arrange cruise bookings
• Coordinate wedding & event logistics
• Facilitate medical travel introductions
• Manage destination services

We do not directly operate airlines, hotels, cruise vessels, hospitals, or third-party service providers unless explicitly stated.

2. Booking & Confirmation

A booking is confirmed only after:

• Signed agreement (if applicable)
• Payment of required deposit
• Written confirmation from Sun Pyramids Travel

Availability is subject to change until payment is received.

3. Payment Terms

Payment structure may include:

• Initial deposit (non-refundable in most cases)
• Final balance due before arrival
• Full prepayment for certain luxury, cruise, or event bookings

Accepted payment methods:

• International bank transfer
• Secure online payment link
• Other methods upon written agreement

All prices are quoted in USD unless otherwise specified.

4. Cancellation Policy

Cancellation policies vary depending on:

• Hotels
• Cruises
• Domestic flights
• Event venues
• Wedding services
• Desert expeditions
• Medical coordination

Cancellation terms will be clearly outlined in your personalized proposal.

Sun Pyramids Travel strongly recommends comprehensive travel insurance.

Non-refundable services may include:

• Permit-based events
• Special-access bookings
• Customized production setups
• Certain medical coordination deposits

5. Changes & Modifications

Changes requested after confirmation may result in:

• Repricing
• Availability adjustments
• Additional service fees

We will always attempt to accommodate changes when possible.

6. Travel Insurance

Sun Pyramids Travel strongly recommends comprehensive travel insurance.

We are not responsible for:

• Flight cancellations
• Illness
• Medical emergencies
• Trip interruption
• Loss of luggage
• Political changes
• Personal circumstances affecting travel

Travel insurance is the client’s responsibility.

7. Medical Travel Disclaimer

Sun Pyramids Travel acts solely as a travel coordinator for medical-related journeys.

We:

• Do not provide medical advice
• Do not perform medical procedures
• Do not guarantee medical outcomes

All medical decisions are strictly between the patient and licensed healthcare providers.

Clients are encouraged to:

• Conduct independent research
• Request medical documentation
• Consult their primary physician before traveling

We assume no liability for medical outcomes.

8. Wedding & Event Services

For weddings, proposals, and events:

• Certain permits may require government approval
• Approval timelines are not guaranteed
• Weather conditions may require adaptation
• Vendor availability may affect final structure
• Customized event deposits are typically non-refundable once production begins.

9. Force Majeure

Sun Pyramids Travel is not responsible for circumstances beyond reasonable control, including but not limited to:

• Natural disasters
• Political instability
• Government regulation changes
• Security closures
• Extreme weather
• Airline disruptions
• Health emergencies

In such cases, we will attempt reasonable alternatives but cannot guarantee full refunds.

10. Client Responsibility

Clients are responsible for:

• Valid passport
• Visa requirements
• Vaccination compliance
• Travel insurance
• Accurate medical disclosure (for medical travel)
• Compliance with local laws

We are not responsible for denied entry due to incomplete documentation.

11. Liability Limitation

Sun Pyramids Travel acts as an intermediary between clients and service providers.

We are not liable for:

• Actions or negligence of third-party providers
• Personal injury
• Property damage
• Loss of belongings
• Delays caused by external entities

Our maximum liability is limited to the amount paid directly to Sun Pyramids Travel for coordination services.

12. Privacy & Confidentiality

Client information is handled confidentially.

We do not share personal information except as required for:

• Hotel reservations
• Flight bookings
• Cruise confirmations
• Medical coordination
• Government permits

Please refer to our Privacy Policy for full details.

13. Governing Law

These Terms & Conditions are governed by applicable international commercial standards and, where applicable, the jurisdiction agreed upon in your service agreement.

Disputes shall be addressed in good faith before formal proceedings.

14. Acceptance of Terms

By submitting payment or confirming services with Sun Pyramids Travel, you acknowledge that:

• You have read these Terms & Conditions
• You understand the cancellation policies
• You accept the outlined responsibilities
• You agree to the coordination nature of our services

Contact

For any questions regarding these Terms & Conditions, please contact us:

[Insert Contact Email / Phone]